Job Description
About Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Responsibilities - Assists the MLO in co-managing the pipeline for current closings.
- Reviews and analyzes all income and asset documentation to ensure the documentation supports the data in Encompass
- Discloses loan accurately and completely sending application package to the borrowers for signature.
- Follows up with borrower to obtain signed application and supporting documents
- Reviews application and disclosures for completeness.
- Reviews borrower supporting documentation to ensure completeness and accuracy.
- Contacts borrower for any missing or unsigned documentation
- Acts as a liaison between the borrower and the processor to ensure all items from the documentation list are received and are accurate.
- Update disclosure tracking screen for Intend to Proceed
- Confirm credit card authorization has been received and is complete
- Order Appraisal through correct portal
- Make note of discrepancies and notify MLO and Processor of potential issues
- Review income documentation and loan application to determine what kind of VOE to order (verbal or full)
- Order Work Number or other employment verification including 3rd party verifications
- Order Title
- Order Tax or W2 Transcripts after reviewing AUS to determine how many years to order.
- Order other verifications (VOD, VOR/VOM)
- Order credit supplements on all mortgages and anything else that LO says needs to be updated
- Order payoff on refinance loans
- Request Condo/PUD questionnaires, budgets, insurance, etc.
- Complete CIP form
- Complete CD page 5
- Order SSN for FHA or VA streamlines
- Complete VA screens in Encompass (next living relative)
- Order CAIVRs for FHA and VA
- Order updated HOI – check renewal dates, dwelling coverage amount. Make notes for the processor. If the renewal date is close, request that they send the next year when available. Get the replacement cost letter when necessary.
- Works with MLO regarding missing/requested items.
- Updates conversation logs in Encompass
Minimum Education & Experience - Recent experience in the mortgage industry as an assistant, loan processor or loan officer is required.
- Must have knowledge of lending terminology and the ability/experience speaking with borrowers regarding lending requirements.
- Proven customer service ability is required.
Working Arrangements - This is a fully remote role expected to work in office Monday through Friday.
Compensation - Base Salary Range: $20.58 - $27.79 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, and ability to meet qualifications within the job description.
- Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Why Join Us?- Join a growing company with a culture that fosters an entrepreneurial spirit
- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
- Company Contributions to your 401k - Regardless of your contribution
- Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
- Generous Paid Time Off and Paid Holidays – Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Job Tags
Hourly pay, Holiday work, Remote job, Monday to Friday,