Job Description

In 1949, seven members of the scientific community came together to create an organization dedicated to empowering people to achieve a brighter financial future. Today, NASA Federal Credit Union is over $5.5 Billion in assets and serves over 240,000 members across the United States. Our commitment to our members remains unchanged. We strive every day to tirelessly improve the financial lives of our members and the communities we serve. The pillars guiding NASA’s space exploration are the same principles we rely on to provide our members with, “out-of-this-world” products and service. That dedication has allowed NASA Federal Credit Union to become one of the largest and most trusted credit unions in the Maryland/Virginia/DC region. We strive for Innovation and Technology advancements driven by our Core Values: Go Above and Beyond, Be Partners in Action, Be Accountable, and to Continuously Improve.

Due to an upcoming retirement, NASA Federal Credit Union is in search of a driven and collaborative leader to join our team as the next Chief Administrative Officer . Reporting to the CEO as a member of the Executive Management Team, this individual will establish Credit Union objectives, develop strategic plans, and identify strengths and weaknesses to achieve business opportunities, growth, and financial profitability, in concert with other top executive team members. This involves:

• Directing human resource functions including staffing, employee orientation, HR-related education and training, employee and labor relations, policies and procedures, wage and salary administration, benefits administration, organization development, and employee assistance.
• Directing staff personnel who assist in identifying, evaluating, and resolving human relations and work performance issues within the establishment to facilitate communication and improve employee skills and work performance.
• Conferring with the Executive Management Team to plan business objectives, to develop organizational policies, and to coordinate specific functions.
• Developing human resource management strategies, policy and programs that contribute to the acquisition, retention, motivation, and development of Credit Union employees capable of meeting current and future organizational needs and objectives.
• Overseeing physical working environment that provides a positive, productive climate for operations through maintenance, planning, and general building services.
• Overseeing facility-related equipment and supplies that effectively meet operational requirements with a minimum expenditure.
• Supporting the Board of Directors on assigned Board committees as needed for organizational and policy guidance, and for periodic employee benefit expenditure reviews.

The selected candidate will provide exceptional support to the CEO, collaborate with the internal team and business partners, and be aligned with the organizational mission, vision and core values. Bachelor’s degree, excellent written, verbal, presentation, and people skills, forward-thinking mindset, and a minimum of seven years’ experience in human resources with five plus years in management required. Experience in the financial industry and/or facilities management a plus. Master’s degree and/or advanced HR Certifications preferred.

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